Shipping

US domestic shipping

The standard option for shipping is Priority Mail in 3-day.

International shipping

Shipping will be calculated based on the country of delivery. Customs charges may apply.

Returns & Exchanges

I do accept returns, exchanges, and cancellations. These are the guidelines: 

Contact me within: 14 days of delivery

Ship items back within: 21 days of delivery

Request a cancellation within: 2 hours of purchase

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom or personalized orders

• Items on sale

Conditions of return

Buyers are responsible for return shipping costs. The item must be returned in its original condition before a refund can be processed. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order. Contact: caite@ursulasforestdesigns.com